A delivery tracking system enables businesses to track the progress of a shipment in real-time. It automates many processes, ensuring visibility of shipments, and identifying drivers who may be underperforming. It also makes managing shipments easier and more productive. Here are some reasons to use one. We’ve compiled a list of 5 benefits.
Real-time delivery tracking system
Using a real-time delivery tracking system can help a business manage customer service more efficiently. It can help keep customers informed and address any concerns they may have. It can also help businesses stay within legal and regulatory requirements. It can improve customer service while boosting profitability. It can also help businesses increase their delivery capacity.
In addition to increasing customer satisfaction, real-time delivery tracking can help companies ensure that orders are delivered on time. The service can also simplify and streamline order management by automating task designation. It can even improve communication between team members. In addition, GPS tracking makes it easier for customers to know where their orders are. They can also check the status of their orders using their mobile phone. The real-time delivery tracking app also empowers consumers by allowing them to provide feedback about their orders.
Automates many processes delivery tracking system
A delivery tracking system automates many processes, from uploading a parcel to dispatching multiple routes, to monitoring and coordinating the movement of people and goods. This software eliminates human errors and offers real-time visibility of a parcel’s location. It also utilizes machine learning to make better decisions.
The process of shipping can be automated to include label printing, barcodes, third-party packaging services, and more. It can reduce shipping costs and provide faster shipping time. This frees up more time for employees to do other tasks. The system also provides real-time information to customers, preventing out-of-stock situations.
Ensures visibility of shipments
A delivery tracking system provides visibility of the status of a shipment. The visibility data allows for dispute resolution between carriers and shippers. It also enables better allocation of resources. The visibility data allows shippers to see the exact location of a truck and its expected arrival time. With improved visibility, companies can avoid winter storms and traffic jams. Real-time visibility is essential for agility and efficiency.
Visibility of shipments is key to ensuring the timely delivery of products and services. A delivery tracking system provides end-to-end visibility and eliminates paperwork bottlenecks. It also makes it easier to verify customer complaints about lost packages and expedites billing processes. Additionally, it can help track key metrics, such as driver speed and location. This visibility is vital for regulatory compliance and to help carriers set accurate routes.
Identifies underperforming drivers
Delivery tracking systems can identify underperforming drivers and improve service levels, which can lead to increased customer satisfaction. With a comprehensive system, delivery managers can easily track delivery progress in real time. This data can also help them reduce customer service workload and identify wasted or underperforming drivers. They can also evaluate overall fleet performance and make necessary changes to the schedule. In addition, delivery tracking systems are cloud-based, which ensures total transparency.
Provides electronic proof of delivery tracking system
A digital delivery receipt, or electronic proof of delivery, is an electronic document that verifies delivery. It includes a number of key details, including the time, address, and name of the person accepting the package. It also shows how many products were delivered and the specific characteristics of each item. An electronic delivery receipt can be accessed instantly by the business shipping the order.
An electronic delivery proof of delivery (ePOD) solution can be a standalone solution or integrated into an existing platform. A standalone solution will typically offer this functionality via an API, while a purpose-built solution will come as part of a suite. Depending on your needs, you may need to integrate additional features. For example, Circuit for Teams is a comprehensive delivery solution that includes electronic proof of delivery, route planning, and real-time driver tracking. The service also features automated ETAs and recipient updates.